Privacy Policy

Effective Date: November, 1, 2023

Thank you for choosing Tribal Wellness for your naturopathic healthcare needs. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable laws and regulations.

1. Information We Collect

We may collect the following types of personal information:

• Names

• Contact information (address, phone number, email)

• Health history and related medical information

• Payment information for supplement purchases

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing naturopathic healthcare services

• Processing payments for supplement purchases

• Sending appointment reminders and other communications

• Improving our services and patient experience

3. Information Sharing

We do not disclose your personal information to third parties without your consent, except as required by law or as necessary for the provision of healthcare services. We may share information with other healthcare providers involved in your care. For supplement purchases, we may share information with relevant third-party vendors for order fulfillment.

4. Patient Rights

As a patient of Tribal Wellness, you have the following rights:

• The right to access your medical records

• The right to request corrections to your medical information

• The right to request restrictions on the use or disclosure of your information

• The right to receive a copy of this Privacy Policy

5. Security Measures

We take reasonable steps to ensure the security of your personal information.

6. Supplement Sales

If you purchase supplements from Tribal Wellness, we collect and use personal information for order processing, payment, and shipping. Your information may be shared with third-party vendors for these purposes.

7. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies. We may also collect non-personal information through website analytics tools to improve our online services

8. Acceptance of Terms

By accessing or using Tribal Wellness’s website or services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

9. Use of Our Services

You agree to use our services only for lawful purposes and in a manner consistent with all applicable local, national, and international laws and regulations.

10. User Accounts

To access certain services, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

11. Content

You retain ownership of any content you submit or upload to our website. By submitting content, you grant Tribal Wellness a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content, except that which is introduced in private appointments.

12. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Tribal Wellness and is protected by intellectual property laws.

13. Disclaimer of Warranties

Our services are provided on an "as-is" and "as-available" basis. We make no warranties, expressed or implied, regarding the accuracy, completeness, or reliability of our services.

14. Limitation of Liability

Tribal Wellness shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of Michigan, without regard to its conflict of law principles.

16. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Your continued use of our website or services after any changes to these terms constitutes acceptance of those changes.

17. Contact Information

If you have any questions or concerns about these Terms of Service, you may contact us at:

TribalWellnessClub@gmail.com

(313) 437-3743

Privacy Policy for Calendly

Effective Date: November, 1, 2023

TWe respect your personal privacy

We and our partners use cookies, pixels, and similar tracking technology (all called “cookies” here), including necessary cookies to provide our websites and optional cookies to collect information from you (including your clicks, cursor movements, and screen recordings on our websites) for site functionality and personalization, usage analytics, and marketing. You consent to our use of all cookies by choosing “l understand” or continuing to use this website. You may decline optional cookies by choosing "Do not allow cookies". We honor opt-out preference signals. Click here to read about how we use your personal data.

Cancellation Policy

To provide you with high-quality care, it is important for you to keep your scheduled appointment with the medical provider. Valuable time has been reserved for you or your family member. A missed appointment or late cancellation results in lost time that could have been given to another person wanting to receive care.

•       Clients arriving more than 15 minutes late to their appointment will be subject to the providers’ discretion as to whether they can be seen.  Late arrivals may also be subject to an abbreviated visit.

•       If a client cannot be seen or is more than 20 minutes late for a scheduled visit, it will automatically be considered a no show.

You may receive a reminder call/text two days ahead to remind you of your appointment; however, it is your responsibility to keep record of your appointment and to arrive on time. If you need to cancel or reschedule your appointment, please do at least 48 hours in advance. Every late cancel/no-show will be recorded in your chart. Multiple late cancels and no-shows can end your ability to make advance appointments or receive care at Tribal Wellness. 

We realize that an emergency may occur and/or you may not be able to notify us. We will discuss that situation with you when if/when it happens.

1.     After One (1) Late Cancel/No Show: In the event that you need to cancel within 48 hours of your scheduled appointment, we kindly ask for a 25% contribution toward the total cost.

2. After Two (2) Late Cancels/No Shows: For subsequent cancellations within 48 hours, we request a 50% contribution to cover the total cost.

3. After Three (3) Late Cancels/No Shows: 100% of total appointment cost will be charged. In addition, advanced scheduling privileges may be suspended.

Please Note: When cancelling an appointment that was pre-paid for, you must email tribalwellnessclub@gmail.com to request a refund. Calendly will not automatically refund the client, as it must be a manual refund. Requests for refunds should be sent no later than 48 hours after your cancellation. Please be aware that once a refund is submitted, it may take 5-10 business days to be posted to your account.

Thank you for working with us to ensure that services are provided to all our clients in the best possible way.

WHOLESALE POLICY FOR TRIBAL WELLNESS

Effective Date: [Date]

Thank you for your interest in partnering with Tribal Wellness. Please review the following terms and conditions for wholesale transactions.

1. Eligibility:

   • Wholesale partnerships are subject to approval. To apply, please contact us at wholesale@mytribalpath.com.

2. Pricing and Payment:

   • Wholesale pricing and minimum order quantities are provided upon approval.

   • All payments must be made prior to the shipping of orders.

3. Ordering and Shipping:

   • Orders can be placed through our designated channels.

   • Shipping costs and lead times will be communicated at the time of order placement.

   • Customers are responsible for providing accurate shipping information.

4. Returns and Damages:

   • Returns are accepted for unopened products within 15 days of delivery.

   • Damages must be reported within 7 days of receipt with accompanying photos and descriptions.

5. Marketing and Branding:

   • Use of our branding and marketing materials must be in accordance with our guidelines.

   • Any deviations must be approved by Tribal Wellness.

6. Confidentiality:

   • All proprietary information must be kept confidential and used solely for promoting and selling Tribal Wellness products.

7. Termination:

   • Either party may terminate the wholesale relationship with notice.

   • Tribal Wellness reserves the right to terminate the agreement immediately in case of a policy breach.

For any questions or to apply, please contact us at:

wholesale@mytribalpath.com